Most extended warranty companies operate on a devolved authority basis with all repairs up to an agreed monetary value being automatically sanctioned. Once this limit is exceeded our Quick Quote system comes into operation.

It’s a system in which we aim to provide a quotation for the work within 2 hours of visiting the property. This can be done verbally, by fax or by email and is backed up by expected lead times for the parts required so that you can decide whether the appliance is viable for repair or BER.

This proactive information turnaround helps to ensure that your policy holder is not kept in the dark about when their equipment will be repaired/replaced (we always contact them with your decision) and allows claims to be closed down quickly and tidily.